Last Updated: 1 November 2026
Welcome to WebPro Developers Private Limited (“WebPro”, “we”, “us”, or “our”).
These Terms and Conditions govern your use of our website, professional services, software products, subscription services, and related offerings, including WebPro CRM.
By accessing our website, engaging our services, creating an account, purchasing a subscription, or using any WebPro product or service, you agree to these Terms and Conditions.
If you do not agree with these Terms, you should not use our website, products, or services.
1. Definitions
For these Terms:
- “Company”, “WebPro”, “we”, “us”, or “our” means WebPro Developers Private Limited.
- “You”, “user”, “customer”, or “client” means the individual or legal entity accessing our website, engaging our services, or using our products.
- “Services” includes website development, e-commerce development, software development, digital marketing, SEO, hosting, maintenance, consulting, automation, branding, and other professional services provided by WebPro.
- “Software Services” includes WebPro CRM and any other WebPro-hosted software, SaaS product, subscription platform, application, plugin, integration, or digital product.
- “Workspace” means an organization account or tenant created within a WebPro software product.
- “Authorized User” means a person permitted by the customer to access a customer workspace or account.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to use our paid services or subscription products.
If you use our services on behalf of a company or organization, you represent that you have authority to bind that organization to these Terms.
3. Use of Our Website
You agree not to:
- use the website for unlawful, fraudulent, abusive, or unauthorized purposes;
- attempt to gain unauthorized access to our systems, accounts, servers, or infrastructure;
- interfere with the security, availability, or operation of our website or services;
- copy, scrape, reproduce, republish, or redistribute protected website content without permission;
- introduce malware, harmful code, automated attacks, or other disruptive technology;
- misrepresent your identity, organization, or authority.
We may restrict access to the website or services where misuse, abuse, fraud, or security risk is reasonably suspected.
4. Professional Services
Professional services may include, but are not limited to:
- website design and development;
- WordPress, WooCommerce, Shopify, and e-commerce development;
- custom software and application development;
- SEO, AEO, GEO, digital marketing, and advertising services;
- branding and design;
- hosting and maintenance;
- consulting, automation, integrations, CRM, ERP, and related technology services.
Project-specific scope, pricing, milestones, timelines, deliverables, support, and payment terms may be set out in a separate proposal, quotation, statement of work, invoice, agreement, or written communication.
Where project-specific terms conflict with these general Terms, the specifically agreed project terms will apply to that project.
5. Customer Responsibilities for Professional Services
Customers are responsible for:
- providing accurate project information;
- supplying required content, branding, credentials, approvals, and access;
- reviewing work and providing timely feedback;
- ensuring they have the legal right to use all materials supplied to WebPro;
- obtaining required licenses, consents, and permissions for third-party materials;
- maintaining appropriate backups where required;
- reviewing and approving the final deliverables before launch.
Delays caused by missing information, approvals, access, feedback, or customer dependencies may affect delivery timelines.
6. WebPro CRM and Software Services
WebPro may provide software services on a subscription or account-based basis.
For WebPro CRM and similar products:
- customers may create or be assigned an organization workspace;
- access may be limited according to plan, role, subscription status, or product configuration;
- customers are responsible for managing their own authorized users;
- customers must not share credentials in an insecure manner;
- customers are responsible for activities performed by authorized users within their workspace;
- features, limits, and product capabilities may vary by plan.
WebPro may update, improve, modify, replace, or discontinue features where reasonably necessary for product development, security, compliance, or operational reasons.
We will make reasonable efforts to avoid unnecessary disruption to active customers.
7. Customer Data and CRM Data
Customers retain ownership of the business data they enter into WebPro CRM or another WebPro software workspace.
This may include data such as:
- leads;
- contacts;
- companies;
- deals;
- notes;
- tasks;
- follow-ups;
- uploaded business information;
- customer-generated records.
WebPro does not claim ownership of customer business data merely because it is stored in our software.
You are responsible for ensuring that you have the lawful right to collect, store, upload, use, and process the personal or business data you place into WebPro CRM.
You must not use WebPro software to store or process unlawful content or data that you are not authorized to control.
8. Account Security
You are responsible for maintaining the confidentiality of your login credentials.
You agree to:
- use accurate account information;
- maintain secure passwords;
- protect multi-factor authentication methods where enabled;
- promptly notify WebPro if unauthorized access is suspected;
- avoid knowingly sharing accounts in a way that bypasses authorized-user controls.
WebPro may require additional identity or security verification where necessary to protect accounts or services.
9. Subscription Plans and Pricing
Certain WebPro products, including WebPro CRM, may be offered through recurring subscription plans.
The applicable:
- plan;
- billing frequency;
- base price;
- taxes;
- total payable amount;
- user allowance;
- storage allowance;
- included features;
will be shown during the purchase process or in the applicable commercial agreement.
The pricing displayed by the WebPro billing system at the time of confirmation is authoritative for the subscription being purchased.
WebPro may change publicly advertised pricing or plan structures in the future.
Changes affecting existing customers will be handled in accordance with the applicable subscription terms and any legal or payment-provider requirements.
10. Recurring Payments
By purchasing a recurring subscription, you agree to our separate Recurring Payment Terms.
Recurring charges may be processed through a third-party payment provider such as Razorpay.
Creating an account, selecting a plan, visiting a payment page, or receiving a browser confirmation does not by itself prove that payment has been completed.
A paid subscription is treated as successfully activated only after the payment and subscription state have been verified through WebPro’s billing systems.
11. Taxes
Prices may be subject to Goods and Services Tax (GST) or other taxes where applicable.
Customers are responsible for providing accurate:
- legal business name;
- billing address;
- GST registration status;
- GSTIN, where applicable;
- place-of-supply information;
- other information reasonably required for invoicing.
WebPro may rely on the information provided by the customer when generating invoices and tax records.
12. Payments
Payment terms for professional services are normally stated in the applicable proposal, invoice, quotation, or agreement.
For subscription services, payment is due according to the applicable recurring billing schedule.
WebPro may use third-party payment processors to collect payments.
Customers must not attempt to manipulate, bypass, alter, or interfere with billing, subscription, payment, or plan controls.
13. Refunds and Cancellation
Cancellation and refund requests are governed by our separate Cancellation and Refund Policy.
Unless otherwise required by law or specifically agreed:
- completed professional services are generally non-refundable;
- subscription payments are generally non-refundable once the applicable subscription period has started;
- cancellation does not automatically reverse a payment already successfully processed;
- one-time setup, onboarding, consulting, migration, implementation, or customization fees may be non-refundable once work has started.
Project-specific refund terms, where agreed in writing, take precedence for the applicable project.
14. Third-Party Services and Integrations
WebPro services may depend on or integrate with third-party platforms, including but not limited to:
- payment gateways;
- hosting providers;
- domain registrars;
- cloud infrastructure providers;
- email services;
- analytics tools;
- advertising platforms;
- Shopify;
- WooCommerce;
- WordPress;
- Razorpay;
- third-party APIs and integrations.
WebPro is not responsible for outages, policy changes, service limitations, account suspensions, delays, errors, or failures caused solely by a third-party provider outside our reasonable control.
Customers may also be required to comply with the terms of third-party platforms they use.
15. Service Availability and Maintenance
We aim to provide reliable services, but uninterrupted availability cannot be guaranteed.
Services may occasionally be unavailable because of:
- maintenance;
- updates;
- security work;
- infrastructure failures;
- third-party outages;
- internet or network failures;
- emergency technical issues;
- circumstances beyond our reasonable control.
Where practical, planned maintenance will be handled in a way intended to minimize disruption.
16. Acceptable Use of Software Services
You must not use WebPro software to:
- conduct unlawful or fraudulent activity;
- send spam or abusive communications;
- upload malicious software;
- attempt unauthorized access;
- reverse engineer protected systems except where legally permitted;
- bypass subscription or access controls;
- intentionally overload or disrupt the service;
- store unlawful content;
- use the platform in a manner that infringes another person’s rights.
We may investigate and restrict activity reasonably believed to threaten the security, integrity, or lawful operation of the platform.
17. Intellectual Property
Unless otherwise agreed in writing, WebPro retains ownership of:
- the WebPro name and branding;
- WebPro CRM;
- proprietary software;
- platform architecture;
- reusable software components;
- source code developed as WebPro-owned product infrastructure;
- templates, systems, documentation, processes, and technology owned by WebPro.
For custom client projects, ownership and licensing of project deliverables will be governed by the applicable project agreement.
Third-party software, frameworks, plugins, themes, libraries, and services remain subject to their respective licenses.
18. Confidentiality
Where WebPro receives confidential business information from a customer in connection with a project or service, we will use reasonable care to protect it and use it only for legitimate service-delivery purposes.
Customers are also expected to protect confidential information belonging to WebPro.
This section does not apply to information that is already public, independently developed, lawfully obtained from another source, or required to be disclosed by law.
19. Privacy
Our collection and processing of personal information is described in our Privacy Policy.
Customers using WebPro CRM are responsible for ensuring that their own collection and processing of personal data within the platform complies with applicable privacy and data-protection requirements.
20. Suspension and Termination
WebPro may suspend or terminate access to a service where reasonably necessary because of:
- unlawful use;
- fraud;
- abuse;
- security risks;
- material breach of these Terms;
- non-payment where applicable;
- legal or regulatory requirements;
- misuse that threatens other customers or infrastructure.
Where appropriate, WebPro may provide notice and an opportunity to resolve the issue before termination.
Separate rules may apply to subscription cancellation and payment-related access restrictions.
21. Data After Cancellation or Termination
Following cancellation or termination, customer access to software services may be restricted or removed.
Customers should export any data they require before final account closure where an export feature is available.
Retention and deletion of customer data may be subject to our Privacy Policy, legal obligations, backup practices, security requirements, and applicable product policies.
22. Disclaimer of Warranties
To the extent permitted by law, services are provided on an “as available” basis.
WebPro does not guarantee that:
- every service will be continuously available without interruption;
- every third-party integration will remain available indefinitely;
- software will be completely free from defects;
- marketing or SEO services will achieve a specific ranking, revenue, lead count, or business outcome;
- third-party platforms will approve, maintain, or continue any account, listing, campaign, integration, or application.
We will, however, provide services with reasonable professional care consistent with the agreed scope.
23. Limitation of Liability
To the maximum extent permitted by applicable law, WebPro will not be liable for indirect, incidental, special, punitive, or consequential losses, including loss of profit, revenue, opportunity, goodwill, or business interruption, arising from the use of our website or services.
WebPro is also not responsible for losses caused solely by:
- third-party platforms;
- banks or payment processors;
- hosting providers;
- customer-provided code or content;
- unauthorized customer account access caused by customer credential handling;
- external systems outside WebPro’s reasonable control.
Nothing in these Terms excludes liability that cannot legally be excluded.
24. Indemnity
You agree to indemnify and hold WebPro harmless from reasonable claims, losses, liabilities, or expenses arising from:
- unlawful use of our services;
- content or data you provide without proper rights or consent;
- infringement of third-party rights caused by customer-supplied materials;
- breach of these Terms;
- misuse of a customer account by authorized users.
This obligation applies only to the extent permitted by applicable law.
25. Changes to Services or Terms
WebPro may update these Terms when our services, products, business practices, legal requirements, or technology change.
The latest version will be published on this page with the updated date.
Where a material change requires additional notice or consent under applicable law, we will provide it as appropriate.
26. Governing Law and Jurisdiction
These Terms are governed by the laws of India.
Subject to applicable law, disputes relating to these Terms or WebPro services will be subject to the jurisdiction of the competent courts in Pune, Maharashtra, India.
27. Related Policies
These Terms should be read together with:
- our Privacy Policy;
- our Recurring Payment Terms;
- our Cancellation and Refund Policy;
- any applicable project proposal, quotation, invoice, subscription confirmation, or service agreement.
Where specific written commercial terms have been agreed for a particular project or customer, those terms will apply to that engagement to the extent they conflict with these general Terms.
28. Contact Information
If you have questions about these Terms and Conditions, contact:
WebPro Developers Private Limited
Plot No. 390, Sector No. 27A
Opp. Mhalsakant School, PCNTDA
Pune, Maharashtra 411044
India
Email: info@webprodevelopers.com
Email: javed@webprodevelopers.com
Phone: +91 9860984601
Website: https://webprodevelopers.com/